The Concierge at RedLevel at Gran Melia Palacio de Isora
RedLevel at Gran Melia Palacio de Isora's concierge is referenced by travel writers. Of the 2 reviews that we tracked, 2 acknowledged the concierge, like The Telegraph and Oyster.
RedLevel at Gran Melia Palacio de Isora 
The Telegraph
Oyster
The Telegraph "With its own valet parking, check-in and swimming pool, you get all the facilities of the Palacio de Isora but with those essential little extras like 24/7 butler service and a swimming pool concierge"
Oyster "Other RedLevel amenities include an exclusive fondue restaurant and a private pool with poolside concierge services (staffers go around giving out sunscreen and misting guests with water)"
