The Concierge at Royal Hideaway Playacar
Royal Hideaway Playacar's concierge is mentioned by professional reviewers. Of the 6 reviews tracked on TripExpert, 2 recommended the concierge, including Fodor's and Star Service.
Royal Hideaway Playacar 
Fodor's
Star Service
Fodor's "Luxurious rooms with two queen-size beds, sitting areas, and ocean-view terraces are set in two- and three-story colonial-style villas, each with its own concierge"
Star Service "The light-menu room service never stops at this luxurious hideaway, and each building has a private concierge for restaurant reservations and tours"
