The Concierge at Renaissance Cleveland Hotel
Renaissance Cleveland Hotel's concierge is referenced by those who travel for a living. Of the 4 publications that we monitored, 2 acknowledged the concierge, including Gayot and Star Service.
Renaissance Cleveland Hotel 
Gayot
Star Service
Gayot "Guests can enjoy such on-site amenities as a 24-hour fitness center, a pool located inside a ten-story atrium, babysitting and concierge services, an in-house florist and room service from dawn 'til the wee hours"
Star Service "The concierge, known as the Navigator, is ready to assist with local suggestions"
