The Concierge at W Chicago - City Center
The concierge at W Chicago - City Center is praised by writers. Of the 10 reviews tracked on TripExpert, 2 acknowledged the concierge, including Lonely Planet and Fodor's.
W Chicago - City Center 
Lonely Planet
Fodor's
Lonely Planet "Excellent concierge staff can work miracles for reservations"
Fodor's "YOU SHOULD KNOW Want a pillow fort or a pint of ice cream at midnight? W Hotel's "Whatever, Whenever" policy means you can literally get whatever you want, whenever you want it and the concierge will find a way to get it"
