The Concierge at W Austin
The concierge at W Austin is praised by professional reviewers writing for major publications. Out of 12 publications tracked on TripExpert, 2 acknowledged the concierge, such as Jetsetter and Star Service.
W Austin 
Jetsetter
Star Service
Jetsetter "Guests can’t stay at the W without seeing a show or Austin City Limits taping at Moody Theater, attached to the hotel (check with the Insider, or concierge, to see if you can snag last minute tickets or a tour of the space)"
Star Service "In the lobby, a small sitting area adjoins a well-manned reception area that also harbors a concierge"
